Delivery & Returns

Delivery Zones

FREE Home Delivery for orders over $40 for the following suburbs, with 99% of deliveries being delivered within 24 hours of your order being placed (including weekends and public holidays). Orders under $40 will be subject to a $10 delivery fee.

Boneo, Capel Sound, McCrae, Rosebud

 

FREE Home Delivery for orders over $80 for the following suburbs, with most deliveries being delivered within 1-2 business days depending on your suburb. We will email/text you with a delivery day shortly after you place your order. Orders under $80 will be subject to a $10 delivery fee.

Balnarring, Baxter, Bittern, Blairgowrie, Botanic Ridge, Carrum Downs, Cranbourne, Cranbourne North/East/West, Crib Point, Dromana, Fingal, Flinders, Frankston, Frankston North/South, Hastings, Langwarrin, Main Ridge, Merricks, Moorooduc, Mornington, Mount Eliza, Mount Martha, Pearcedale, Point Leo, Portsea, Red Hill, Rye, Safety Beach, Seaford, Shoreham, Skye, Somers, Somerville, Sorrento, St Andrews Beach, Tootgarook, Tuerong and Tyabb.

 

FREE Home Delivery for orders over $100 for the following suburbs. Please note we currently only deliver to most of these areas once a week We will email/text you with a delivery day shortly after you place your order or feel free to contact us and we can let you know when we will be delivering in your area next. Orders under $100 will be subject to a $10 delivery fee.

ALL suburbs (unless mentioned above) that are included in the City of Baroondara, City of Bayside, City of Greater Dandendong, City of Kingston, City of Port Phillip, City of Stonnington, City of Whitehorse

If your suburb is not listed, please message us on Facebook or email us at southernbuyinghomedelivery@gmail.com with an approximate value of your order and your suburb.

We also have an option to pick up from our premises in Rosebud by prior arrangement. Orders over $40.

Delivery Process

You will be notified via email when we will be delivering your goods, please bear with us as we establish our home delivery times. Since beginning the Home Delivery we have had all our orders delivered either on the same day or within 2 business days of the order being received. We will endeavour to deliver your orders as promptly as possible and, if there are any issues please contact us via email at southernbuyinghomedelivery@gmail.com

We offer a contact free delivery service. When we deliver your order, we will knock on the front door to inform you we have left your order at the door. We understand that some people may be busy during this time and not home and we don't want you to have to wait at home for your delivery to arrive. If this is you then please write in the comments section of your order or send us an email of a secure and safe place we can leave your order. If we don't hear anything your order will be left near the front door. 

 

Returns Policy

We only accept returns for goods which meet at least one of the following criteria's
- Incorrect products are supplied to you
- The products are faulty
If the product(s) you receive meet at least one of the following criteria's then please email us at southernbuyinghomedelivery@gmail.com within seven (7) days of receiving the products. 
Once we agree to replace or credit you for the good(s), you will be notified on when we will pick up or replace the goods
If you require any more information regarding our Returns Policy please contact us at southernbuyinghomedelivery@gmail.com